Last updated June 5 2020
KlikMAP (www.klikmap.com) is an ecommerce service managed by KlikMAP that allows users to peruse information about the various products we offer, and purchase them through the internet. For the purposes of this document, “KlikMAP” is defined as the website www.klikmap.com, it’s subdomains, and any applications and features derived from it.
Anyone using the services offered by KlikMAP must read, understand, and accept the term and conditions within this document in its entirety before you can use KlikMAP or any of it’s services. By accessing or using the KlikMAP website, any of it’s subdomains, or any applications derived from it, you are considered to have agreed and understood all of the terms and conditions within this document.
KlikMAP reserves the right to alter or renew the terms and conditions within this document without advance notice. Any alterations made to the terms and conditions written within this document are in effect as soon as they are written in this document. If the user objects to the terms and documents written within this document, we recommend that you do not use this website.
Information you provide us
Some services on our website www.klikmap.com requires our users to voluntarily provide us with information before they can be used. Here are several examples:
Everyone can freely access and view the contents of our website www.klikmap.com or any applications derived from it, and the products displayed for sale can be purchased without a registered account. But for ease of use, we allow our users to register an account to easily track their orders, automatically input a delivery/billing address for purchased products, and download purchased software.
An account isn’t required to order or use any of our services, and it is an entirely optional additional feature we offer to our customers. In order to register an account on KlikMAP, we require the following information:
- A valid email address
And in order to ease the process of purchasing and delivering products from KlikMAP, we allow you to enter the following personal information for our use:
- A billing address to automatically add to the checkout page
- An Account Details page that contains the account user’s First and Last name, and their email address.
All personal information that we obtain from our registered users voluntarily will be stored, used, and protected in accordance with Indonesian and international data protection laws, and the terms and conditions written inside of this agreement.
Our users can delete their personal information and their account details without prior warning, but KlikMAP will still retain a copy of the orders made by the deleted account, including any personal information listed on it for legal and administrative purposes.
As previously mentioned, all purchases made in KlikMAP requires the user to provide a valid billing address on the checkout page, this allows us to communicate with our users more directly, and deliver their products and invoices. The data we collect includes:
- The name of the person purchasing and receiving the product
- The country they are located in/want the product to be delivered to
- The province/state they are located in/want the product to be delivered to
- The name of the town they are located in/want the product to be delivered to
- The street address they are located in/want the product to be delivered to
- The postcode/ZIP number they are located in/want the product to be delivered to
- Their Email Address
- The phone number they can be contacted with
- And the name of the company purchasing the product if the user is acting as it’s intermediary.
The personal information our users share on the checkout page will be retained for legal and administrative purposes, unless our user decides to cancel their purchase before it has been completed.
Tawk.to & Contact Us Form
You may also provide us with additional personal information when you fill out the Contact Us Form, communicate directly with our sales staff through our Tawk.to live chat widget, or join our Whatsapp sales group. When you communicate with us through form, email, online chat, or whatsapp, we will keep a copy of your communication with us.
Information we collect automatically
You can learn more about cookies and how they are used in the following third party website:
Like most online service providers, KlikMAP collect information that our user’s web browsers, mobile devices, and servers typically make available, such as the browser they are using, their IP address, their preferred language, the site that referred them to us, the date and time they accessed our website, their operating system, and their mobile network information. We collect this information when you use our services.
We may determine the approximate location of your device from your IP Address. This information is only used to calculate how many people use the services offered by KlikMAP in a certain geographic location, and to inform our tawk.to agents of the current location of the client they are speaking with.
We use Google Analytics to automatically obtain data about how our users arrive to our website, the amount of time they spend on our website, their approximate geographic location in terms of city, state, and nation, and the amount of unique sessions and users that our website www.klikmap.com have everyday to measure our growth. Our users can use the link on the green banner we have placed below the page to disable Google Analytics tracking.
The following link can help you learn more about how Google Analytics uses and processes your data, and how you can opt out. https://policies.google.com/technologies/partner-sites?hl=id
How we use your data
All personal information that we obtain from our registered users voluntarily will be stored, used, and protected in accordance with Indonesian and international data protection laws, and the terms and conditions written inside of this agreement. The personal information shared with us will be used for the following:
- Speed up your ordering process
- To confirm your order
- To share with our company’s couriers and any courier services we use to deliver your product
- To confirm payment for a product that you have ordered.
- To collect transactional data for administrative and legal purposes.
Links to other sites
KlikMAP may contain hyperlinks to other sites that are owned and operated by third parties. Keep in mind that we are not responsible for their operation or the contents located within those sites, and we claim no legal responsibility for said contents, or any personal information you enter into said sites.